True or False: A Workday customer must be set up as a supplier before they can be refunded.

A Workday customer does not need to be set up as a supplier in order to receive a refund. Refunds in Workday can be processed directly to a customer using various payment methods that do not require the customer to be categorized as a supplier. This means that the system is flexible enough to allow refunds without establishing a separate relationship as a supplier, which streamlines the process and minimizes unnecessary setups for transactions that do not involve supplier-related activities.

In contexts where refunds are being processed, it is important for the organization to maintain accurate records of customer transactions, but establishing the customer as a supplier is not a prerequisite for issuing a refund. This approach allows for efficient management of customer relations and transaction processes within Workday.